Privacy Policy - Kingston Self Storage
At Kingston Self Storage, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our storage services. By choosing Kingston Self Storage, you agree to the practices described in this policy.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Identification Information: Name, address, email, phone number.
- Payment Information: Credit card details, billing address.
- Usage Data: Information about how you access and use our services.
- Security Information: Data required for security purposes, such as CCTV footage.
How We Use Your Information
We utilize the collected information for the following purposes:
- Service Provision: To manage and maintain your storage unit.
- Billing and Payment Processing: To process your payments and manage billing cycles.
- Communication: To send you updates, notifications, and important information regarding your storage unit.
- Improvement of Services: To analyze usage data and enhance our offerings.
- Security: To ensure the safety and security of our facilities and your belongings.
Data Sharing and Disclosure
Your personal information is treated with the utmost confidentiality. We do not sell or rent your information to third parties. However, we may share data in the following circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our business.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Data Security
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include:
- Encryption: Secure transmission of data using encryption technologies.
- Access Controls: Restricting access to personal information to authorized personnel only.
- Regular Audits: Conducting periodic security assessments to identify and mitigate vulnerabilities.
- Physical Security: Ensuring that our storage facilities are secure with surveillance and controlled access.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Understand how visitors use our site.
- Personalize content and advertisements.
- Analyze website traffic and performance.
You can control the use of cookies through your browser settings, but disabling them may affect certain functionalities of our services.
Third-Party Links
Our website may contain links to third-party websites. Kingston Self Storage is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you interact with.
Your Rights and Choices
You have the right to access, correct, or delete your personal information. Additionally, you can:
- Opt-Out: Choose not to receive marketing communications from us.
- Data Portability: Request a copy of your data in a structured format.
- Restrict Processing: Limit how we handle your information.
To exercise these rights, please contact our data protection officer using the contact methods provided at the end of this policy.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of the customer relationship.
- Legal requirements and obligations.
- Our legitimate business interests.
International Transfers
Your information may be transferred to and processed in countries outside your residence, which may have different data protection laws. We take appropriate measures to ensure that your data remains secure and that your privacy rights are upheld, regardless of where your information is processed.
Children's Privacy
Protecting the privacy of young individuals is especially important. Our services are designed for adults, and we do not intentionally collect data from children. If a parent or guardian believes that their child has provided personal information to us without consent, they should contact us immediately so we can take appropriate actions to remove the data.
Data Breach Procedures
In the unlikely event of a data breach, we have established procedures to address the incident promptly and effectively. Our response includes:
- Identifying and containing the breach.
- Assessing the potential impact on affected individuals.
- Notifying relevant authorities and affected individuals as required by law.
- Implementing measures to prevent future breaches.
Third-Party Services
We may engage third-party services to assist in providing our offerings. These third parties are bound by contractual obligations to protect your data and are prohibited from using it for any other purposes. We ensure that our third-party partners adhere to strict privacy and security standards.
User Consent
By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our practices, please refrain from using our storage services.
Contacting Us
For any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our data protection officer through the designated channels provided by Kingston Self Storage.
